Measurement management systems – Some thoughts on ISO 10012

A clear and practical overview of the updated ISO 10012 standard and its impact on measurement management across your organization.

The ISO 10012 standard for measurement management systems has been updated for the first time in over 20 years. The new edition emphasizes risk, uncertainty, decision rules, and organization-wide responsibility for measurement integrity.

To help organizations understand the updated standard, Alistair Norwood, a member of the ISO 10012 writing team, has prepared this explanatory white paper. It translates the formal standard into clear, practical language and shows how ISO 10012 applies in real-world organizations.

What you will learn

• Why ISO 10012 exists and the problem it addresses

• What a measurement management system (MMS) means in practice

• How the new ISO 10012 makes measurement a company-wide responsibility

• The role of leadership, planning, competence, and documentation

• how the standard addresses risk, uncertainty, and decision rules

• How ISO 10012 differs from ISO/IEC 17025 and aligns with ISO 9001

• What the annexes say about calibration intervals and pass/fail decisions

Who should read this white paper

• Calibration and metrology professionals

• Quality and compliance managers

• Manufacturing and production engineers

• Technical managers responsible for measurement

• Organizations preparing for ISO 10012 implementation or certification

No deep metrology background is required.

About the author

This white paper is written by Alistair Norwood, committee member for ISO 10012 and ISO QS3. Alistair chairs BSI QS3 (quality standards) and BSI SS6 (statistical metrology), and works as a subject matter expert in metrology at Sellafield, Cumbria.

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